Terms & Conditions
Welcome to XINGRUI GROUP CO., LIMITED. These Terms & Conditions govern your access to and use of www.locfg.xyz and your purchase of products from our website.
This website is operated by XINGRUI GROUP CO., LIMITED (“we”, “us”, “our”).
1. Company Information
Company Name: XINGRUI GROUP CO., LIMITED
Address: RM03,24/F,HO KING COMM CTR,2‑16 FAYUEN ST, MONGKOK, KOWLOON, HONG KONG
Phone: 447563400982
Email: :420717183@qq.com
2. Use of Our Website
You agree to use our website only for lawful purposes and in a manner that does not infringe the rights of others or restrict their use of the website.
You must not:
- Use our website for fraudulent or unlawful activity
- Attempt to interfere with website security or functionality
- Copy, reproduce, or exploit website content without permission
- Submit false, misleading, or inaccurate information
- Use our website in a way that may damage our brand, services, or customers
3. Product Information
We make reasonable efforts to display product descriptions, colors, sizes, prices, and images as accurately as possible. However, slight differences may occur due to screen settings, lighting, photography, or product updates.
For fashion items, sizing may vary slightly depending on design, fabric, and fit. Any size guides are provided for reference only. Customers are responsible for reviewing product details carefully before placing an order.
4. Pricing and Availability
All prices are displayed on our website and may be changed at any time without prior notice.
We reserve the right to correct pricing errors, product information errors, or availability errors. If an order is affected by an error, we may contact you to confirm whether you wish to proceed or cancel the order.
All products are subject to availability. We may limit quantities, discontinue products, or cancel orders if an item becomes unavailable.
5. Orders
When you place an order, you agree that all information provided is accurate, complete, and up to date.
After an order is placed, you may receive an order confirmation email. This does not necessarily mean that your order has been accepted. We reserve the right to accept, reject, or cancel any order for reasons including but not limited to:
- Product unavailability
- Payment issues
- Suspected fraud
- Incorrect pricing or product information
- Shipping restrictions
- Violation of these Terms & Conditions
6. Payment
We accept payment methods displayed at checkout. You agree to provide valid and authorized payment information.
By placing an order, you confirm that you are authorized to use the selected payment method. If payment is declined, your order may not be processed.
7. Shipping and Delivery
We aim to process and ship orders within a reasonable timeframe. Delivery times may vary depending on destination, courier service, customs processing, public holidays, weather conditions, or other circumstances beyond our control.
Shipping fees, delivery options, and estimated delivery times may be displayed at checkout or on our shipping‑related pages.
Customers are responsible for providing accurate shipping information. We are not responsible for failed delivery, delays, or losses caused by incorrect or incomplete shipping details provided by the customer.
8. Customs, Duties, and Taxes
For international orders, customs duties, import taxes, VAT, or other charges may apply depending on the destination country or region.
These charges are the responsibility of the customer unless otherwise stated. We are not responsible for delays caused by customs clearance or local import procedures.
9. Returns, Exchanges, and Refunds
Returns, exchanges, and refunds are handled in accordance with our Refund Policy. Please review our Refund Policy carefully before placing an order.
Certain items may not be eligible for return due to hygiene, final sale status, damage caused by misuse, or failure to meet return conditions.
10. Account Registration
You may be able to create an account on our website. You are responsible for maintaining the confidentiality of your account details and password.
You agree to notify us immediately if you suspect unauthorized access to your account. We are not responsible for any loss resulting from your failure to protect your account information.
11. Promotions and Discount Codes
Promotions, discounts, and coupon codes may be subject to specific conditions, expiry dates, product exclusions, or minimum order requirements.
We reserve the right to modify, suspend, or cancel promotions at any time without prior notice. Discount codes cannot be exchanged for cash unless expressly stated.
12. Intellectual Property
All content on our website, including text, images, graphics, logos, product photos, design elements, layout, and branding, is owned by or licensed to us and is protected by applicable intellectual property laws.
You may not copy, reproduce, distribute, modify, publish, or use our content for commercial purposes without our prior written permission.
13. User Content
If you submit reviews, photos, comments, or other content to our website or social media channels, you grant us a non‑exclusive, royalty‑free, worldwide right to use, reproduce, publish, translate, and display such content for marketing, promotional, and business purposes.
You must not submit content that is unlawful, offensive, defamatory, misleading, or infringes the rights of others.
14. Limitation of Liability
To the fullest extent permitted by law, XINGRUI GROUP CO., LIMITED shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website, purchase of products, delivery delays, inability to use the website, or reliance on website content.
Our total liability for any claim relating to a product purchased from us shall not exceed the amount paid by you for that product.
Nothing in these Terms & Conditions excludes liability where it would be unlawful to do so.
15. Force Majeure
16. Indemnity
17. Changes to These Terms
We may update these Terms & Conditions from time to time. Any changes will be posted on this page with the updated date.
Your continued use of our website after changes are posted means you accept the updated Terms & Conditions.
18. Governing Law and Jurisdiction
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of Hong Kong SAR, China.
Any dispute arising out of or relating to these Terms & Conditions, your use of our website, or your purchase of products from us shall be subject to the exclusive jurisdiction of the courts of United Kingdom.
19. Contact Us
If you have any questions about these Terms & Conditions, please contact us:
XINGRUI GROUP CO., LIMITED
RM03,24/F,HO KING COMM CTR,2‑16 FAYUEN ST, MONGKOK, KOWLOON, HONG KONG
Phone: 447563400982
Email: 420717183@qq.com
